Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents

Official recall facts

CPSC published recall 26576 on 2026-06-25. Check the product description and official notice to determine which items are affected.

Hazard

• The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.

Official remedy

• Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.

Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.

Read the official CPSC recall notice

Identify the recalled product

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Products

• Lomi Roll-On Waxing Kits

Deterministic enrichment

• Product identifiers: Lomi Roll-On Waxing Kits
• Hazard categories: fire, burn
• Explicit remedy actions: stop use, refund, dispose
• Safely parsed reported counts: incidents: 0; injuries: 0

Publisher normalization using cpsc-deterministic-enrichment 1.0.0. Raw source text, field paths, and abstentions are in the JSON record; this is not CPSC advice.

Description

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.

Reported incidents: Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.

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