{
  "schema_version": "0.1.0",
  "id": 10834,
  "recall_number": "26576",
  "slug": "26576-southern-telecom-expands-recall-of-lomi-waxing-kits",
  "title": "Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents",
  "description": "This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.",
  "recall_date": "2026-06-25",
  "last_publish_date": "2026-06-30",
  "official_url": "https://www.cpsc.gov/Recalls/2026/Southern-Telecom-Expands-Recall-of-Lomi-Waxing-Kits-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards-Additional-Model-and-Reported-Incidents",
  "consumer_contact": "Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on \"Recall: LOMB2004PK Roll-On Waxing Kit\" at the top of the page for more information.",
  "products": [
    {
      "name": "Lomi Roll-On Waxing Kits",
      "description": "",
      "model": "",
      "type": "",
      "categoryid": "",
      "numberofunits": "About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)"
    }
  ],
  "hazards": [
    "The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards."
  ],
  "remedies": [
    "Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product."
  ],
  "remedy_options": [
    "Refund"
  ],
  "injuries": [
    "Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported."
  ],
  "retailers": [
    "Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13."
  ],
  "countries": [
    "China"
  ],
  "upcs": [],
  "images": [
    {
      "url": "https://www.cpsc.gov/s3fs-public/lomi-1.jpg",
      "caption": "Recalled Lomi Roll-On Waxing Kit (LOMB2004PK)"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/lomi-2.png",
      "caption": "Model number LOMB2004PK is printed on the bottom of the wax warmer"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/lomi-3.png",
      "caption": "Recalled Lomi Roll-On Waxing Kit (LOMB2003PK)"
    }
  ],
  "urgency": "critical",
  "audience_tags": [
    "electronics"
  ],
  "immediate_action": "stop_using",
  "retrieved_at": "2026-08-21T04:54:04+00:00",
  "derivations": {
    "urgency": "Keyword heuristic; not an official CPSC classification.",
    "audience_tags": "Keyword heuristic over official title, description, hazard, and remedy text.",
    "immediate_action": "Keyword heuristic over official remedy text; read the official remedy."
  }
}