ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard

Official remedy

• Consumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which includes unplugging the kettle, cutting the cord, and uploading a photo of the product. Afterwards, consumers should safely dispose of the product.

Zwilling J. A. Henckels Aktiengesellschaft toll free at 866-963-4583 or via email at enfinigy-kettle-recall@zwilling.com or online at zwilling.com/kettle-recall or zwilling.com and click on "Recall" at the top of the page for more information.

Description

This recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and "ZWILLING" can be found on the bottom of the kettle and the bottom of the power base.

Reported incidents: The firm has received five reports of incidents in connection with the kettle's handle separating, including one reported second-degree burn. In total, the firm has received 163 reports of the kettle's handle separating or loosening.