Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Official recall facts

CPSC published recall 26450 on 2026-04-30. Check the product description and official notice to determine which items are affected.

Hazard

• The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

Official remedy

• Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.

Read the official CPSC recall notice

Identify the recalled product

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Products

• Residential Elevators StrikeLock Hoistway Door Locking Device

Deterministic enrichment

• Product identifiers: Residential Elevators StrikeLock Hoistway Door Locking Device
• Hazard categories: fall
• Explicit remedy actions: stop use, repair
• Safely parsed reported counts: incidents: 0

Publisher normalization using cpsc-deterministic-enrichment 1.0.0. Raw source text, field paths, and abstentions are in the JSON record; this is not CPSC advice.

Description

This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.

Reported incidents: None reported

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