{
  "schema_version": "0.2.0",
  "id": 10990,
  "recall_number": "26777",
  "slug": "26777-hayward-industries-recalls-universal-pool-heaters-due-to",
  "title": "Hayward Industries Recalls Universal Pool Heaters Due to Risk of Serious Injury or Death from Carbon Monoxide Poisoning Hazard",
  "description": "This recall involves Hayward-branded HDFS400 Universal-HC Series pool heaters. The 400,000 BTU dual-fuel gas heaters are brown with black atop and measure 21 inches long, 28 inches wide and 31 inches high. The pool heaters have a digital display control panel at the top and a molded base with integrated tie-down connections. The heater\u2019s name plate is below the vent with the word \u201cHayward\u201d appearing at the bottom of the name plate and the model number \u201cHDFS400\u201d appears at the top of the name plate.",
  "recall_date": "2026-09-17",
  "last_publish_date": "2026-09-17",
  "official_url": "https://cpsc.gov/Recalls/2026/Hayward-Industries-Recalls-Universal-Pool-Heaters-Due-to-Risk-of-Serious-Injury-or-Death-from-Carbon-Monoxide-Poisoning-Hazard-0",
  "consumer_contact": "Hayward Industries toll-free at 855-500-5288 from 8 a.m. to 5 p.m. ET Monday through Friday, email at HeaterInquiry@Hayward.com, online at https://www.hayward.com/productrecall or https://www.hayward.com and click on \u201cRecall Information\u201d for more information.",
  "products": [
    {
      "name": "400,000 BTU Universal-HC Series Pool Heaters",
      "description": "",
      "model": "",
      "type": "Electric Water Heaters",
      "categoryid": "1926",
      "numberofunits": "About 4,600"
    }
  ],
  "hazards": [
    "During operation the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning."
  ],
  "remedies": [
    "Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician."
  ],
  "remedy_options": [
    "Repair"
  ],
  "injuries": [
    "None reported."
  ],
  "retailers": [
    "Sold At:\nPool equipment distributors, builders and service professionals nationwide from March 2026 through July 2026 for about $5,600."
  ],
  "countries": [
    "United States"
  ],
  "upcs": [],
  "images": [
    {
      "url": "https://cpsc.gov/s3fs-public/LocationofNamePlate.png?VersionId=yobj_uuD_8dkCQdpGlJF2Z5Jod6mWycM",
      "caption": "Location of Name Plate"
    },
    {
      "url": "https://cpsc.gov/s3fs-public/RecalledHaywardUniversalHCSeriesPoolHeater.png?VersionId=tf_WbXPUPCC7zuEEAp5sdrM_myBvUnX6",
      "caption": "Recalled Hayward Universal-HC Series Pool Heater"
    }
  ],
  "urgency": "critical",
  "audience_tags": [
    "home",
    "outdoor"
  ],
  "immediate_action": "stop_using",
  "retrieved_at": "2026-09-17T21:44:38+00:00",
  "source_fingerprint": {
    "algorithm": "sha256",
    "canonical_json_sha256": "94c31e1637cfe432f97cfae38dcefc291bf5c9fd02d86208c4538af8b8510503"
  },
  "enrichment": {
    "ruleset": {
      "id": "cpsc-deterministic-enrichment",
      "version": "1.0.0"
    },
    "product_entities": [
      {
        "value": "product:400-000-btu-universal-hc-series-pool-heaters",
        "raw_values": [
          "400,000 BTU Universal-HC Series Pool Heaters"
        ],
        "source_fields": [
          "Products[0].Name"
        ],
        "rule_id": "product_entity_key",
        "rule_version": "1.0.0",
        "canonical_key": "product:400-000-btu-universal-hc-series-pool-heaters",
        "aliases": [
          "400,000 BTU Universal-HC Series Pool Heaters"
        ],
        "models": []
      }
    ],
    "upc_identifiers": [],
    "organizations": [
      {
        "value": "Hayward Industries, Inc., of Charlotte, North Carolina",
        "raw_values": [
          "Hayward Industries, Inc., of Charlotte, North Carolina"
        ],
        "source_fields": [
          "Manufacturers[0].Name"
        ],
        "rule_id": "organization",
        "rule_version": "1.0.0",
        "canonical_key": "organization:hayward-industries-inc-of-charlotte-north-carolina",
        "role": "manufacturer"
      }
    ],
    "numeric_units": [],
    "hazard_categories": [
      {
        "value": "poisoning",
        "raw_values": [
          "During operation the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning."
        ],
        "source_fields": [
          "Hazards[0].Name"
        ],
        "rule_id": "hazard_category",
        "rule_version": "1.0.0",
        "canonical_key": "hazard:poisoning"
      }
    ],
    "remedy_categories": [
      {
        "value": "repair",
        "raw_values": [
          "Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician."
        ],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "remedy_category",
        "rule_version": "1.0.0",
        "canonical_key": "remedy:repair"
      }
    ],
    "action_flags": {
      "stop_use": {
        "value": true,
        "raw_values": [
          "Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician."
        ],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "action_flag_stop_use",
        "rule_version": "1.0.0",
        "canonical_key": "action:stop_use"
      },
      "refund": {
        "value": false,
        "raw_values": [],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "action_flag_refund",
        "rule_version": "1.0.0",
        "canonical_key": "action:refund"
      },
      "repair": {
        "value": true,
        "raw_values": [
          "Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician."
        ],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "action_flag_repair",
        "rule_version": "1.0.0",
        "canonical_key": "action:repair"
      },
      "dispose": {
        "value": false,
        "raw_values": [],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "action_flag_dispose",
        "rule_version": "1.0.0",
        "canonical_key": "action:dispose"
      }
    },
    "audience_categories": [
      {
        "value": "home",
        "raw_values": [
          "Hayward Industries Recalls Universal Pool Heaters Due to Risk of Serious Injury or Death from Carbon Monoxide Poisoning Hazard This recall involves Hayward-branded HDFS400 Universal-HC Series pool heaters. The 400,000 BTU dual-fuel gas heaters are brown with black atop and measure 21 inches long, 28 inches wide and 31 inches high. The pool heaters have a digital display control panel at the top and a molded base with integrated tie-down connections. The heater\u2019s name plate is below the vent with the word \u201cHayward\u201d appearing at the bottom of the name plate and the model number \u201cHDFS400\u201d appears at the top of the name plate. During operation the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning. Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician. None reported."
        ],
        "source_fields": [
          "Title",
          "Description",
          "Hazards[0].Name",
          "Remedies[0].Name",
          "Injuries[0].Name"
        ],
        "rule_id": "audience_category",
        "rule_version": "1.0.0",
        "canonical_key": "audience:home"
      },
      {
        "value": "outdoor",
        "raw_values": [
          "Hayward Industries Recalls Universal Pool Heaters Due to Risk of Serious Injury or Death from Carbon Monoxide Poisoning Hazard This recall involves Hayward-branded HDFS400 Universal-HC Series pool heaters. The 400,000 BTU dual-fuel gas heaters are brown with black atop and measure 21 inches long, 28 inches wide and 31 inches high. The pool heaters have a digital display control panel at the top and a molded base with integrated tie-down connections. The heater\u2019s name plate is below the vent with the word \u201cHayward\u201d appearing at the bottom of the name plate and the model number \u201cHDFS400\u201d appears at the top of the name plate. During operation the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning. Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician. None reported."
        ],
        "source_fields": [
          "Title",
          "Description",
          "Hazards[0].Name",
          "Remedies[0].Name",
          "Injuries[0].Name"
        ],
        "rule_id": "audience_category",
        "rule_version": "1.0.0",
        "canonical_key": "audience:outdoor"
      }
    ],
    "product_categories": [
      {
        "value": "appliances",
        "raw_values": [
          "400,000 BTU Universal-HC Series Pool Heaters  Electric Water Heaters"
        ],
        "source_fields": [
          "Products[0]"
        ],
        "rule_id": "product_category",
        "rule_version": "1.0.0",
        "canonical_key": "product-category:appliances"
      },
      {
        "value": "electronics",
        "raw_values": [
          "400,000 BTU Universal-HC Series Pool Heaters  Electric Water Heaters"
        ],
        "source_fields": [
          "Products[0]"
        ],
        "rule_id": "product_category",
        "rule_version": "1.0.0",
        "canonical_key": "product-category:electronics"
      }
    ],
    "reported_counts": {
      "incidents": {
        "value": 0,
        "raw_values": [
          "None reported."
        ],
        "source_fields": [
          "Injuries[0].Name"
        ],
        "rule_id": "reported_incidents",
        "rule_version": "1.0.0",
        "parse_status": "parsed"
      },
      "injuries": {
        "value": null,
        "raw_values": [],
        "source_fields": [],
        "rule_id": "reported_injuries",
        "rule_version": "1.0.0",
        "parse_status": "not_stated"
      },
      "deaths": {
        "value": null,
        "raw_values": [],
        "source_fields": [],
        "rule_id": "reported_deaths",
        "rule_version": "1.0.0",
        "parse_status": "not_stated"
      }
    }
  },
  "derivations": {
    "urgency": "Keyword heuristic; not an official CPSC classification.",
    "audience_tags": "Keyword heuristic over official title, description, hazard, and remedy text.",
    "immediate_action": "Keyword heuristic over official remedy text; read the official remedy.",
    "enrichment": "Deterministic, versioned normalization. Source text remains in the source fields above; ambiguous count language abstains rather than guessing."
  },
  "field_change_history": []
}