{
  "schema_version": "0.2.0",
  "id": 10944,
  "recall_number": "26735",
  "slug": "26735-branch-recalls-ergonomic-chairs-due-to-fall-hazard",
  "title": "Branch Recalls Ergonomic Chairs Due to Fall Hazard",
  "description": "This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair\u2019s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:",
  "recall_date": "2026-09-03",
  "last_publish_date": "2026-09-03",
  "official_url": "https://www.cpsc.gov/Recalls/2026/Branch-Recalls-Ergonomic-Chairs-Due-to-Fall-Hazard",
  "consumer_contact": "Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on \u201cRecall Information\u201d in the Support section at the top of the page for more information.",
  "products": [
    {
      "name": "Ergonomic Chairs",
      "description": "",
      "model": "",
      "type": "Chairs, Not Specified",
      "categoryid": "1766",
      "numberofunits": "About 16,000 (In addition, about 180 were sold in Canada)"
    }
  ],
  "hazards": [
    "The backrests of the chairs can detach, posing a fall hazard to consumers."
  ],
  "remedies": [
    "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
  ],
  "remedy_options": [
    "Repair"
  ],
  "injuries": [
    "Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported."
  ],
  "retailers": [],
  "countries": [
    "Thailand"
  ],
  "upcs": [],
  "images": [
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture19_7.png?VersionId=tT.44Yp.0euajJKRGaT2PiEZ0TOAKpq0",
      "caption": "Recalled Ergonomic Chair Black / Black Standard \u2013 SKU 11-01-00-50-V5"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture20_8.png?VersionId=JMASGxVtpI.LZpkY4a0aCbkvIsVHjOwP",
      "caption": "Recalled chairs with incorrectly installed backrest anchors"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture21_8.png?VersionId=PY9qbSuIDdoJ466tGdfRO_QaO0Rhh0F3",
      "caption": "Chairs with correctly manufactured backrest anchors; not included in recall"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture22_7.png?VersionId=Y5ySZTMOcFoJhA9tsNoLXKTfLEyh9Akn",
      "caption": "Example of manufacture label underneath the recalled chair\u2019s seat cushion"
    }
  ],
  "urgency": "standard",
  "audience_tags": [
    "home"
  ],
  "immediate_action": "stop_using",
  "retrieved_at": "2026-09-03T18:00:01+00:00",
  "source_fingerprint": {
    "algorithm": "sha256",
    "canonical_json_sha256": "36e72caa41776efd979fbac40266222cbfbfebd6de683ad690f7ca3b79b7434c"
  },
  "enrichment": {
    "ruleset": {
      "id": "cpsc-deterministic-enrichment",
      "version": "1.0.0"
    },
    "product_entities": [
      {
        "value": "product:ergonomic-chairs",
        "raw_values": [
          "Ergonomic Chairs"
        ],
        "source_fields": [
          "Products[0].Name"
        ],
        "rule_id": "product_entity_key",
        "rule_version": "1.0.0",
        "canonical_key": "product:ergonomic-chairs",
        "aliases": [
          "Ergonomic Chairs"
        ],
        "models": []
      }
    ],
    "upc_identifiers": [],
    "organizations": [],
    "numeric_units": [],
    "hazard_categories": [
      {
        "value": "fall",
        "raw_values": [
          "The backrests of the chairs can detach, posing a fall hazard to consumers."
        ],
        "source_fields": [
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        ],
        "rule_id": "hazard_category",
        "rule_version": "1.0.0",
        "canonical_key": "hazard:fall"
      }
    ],
    "remedy_categories": [
      {
        "value": "repair",
        "raw_values": [
          "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
        ],
        "source_fields": [
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        ],
        "rule_id": "remedy_category",
        "rule_version": "1.0.0",
        "canonical_key": "remedy:repair"
      },
      {
        "value": "replacement",
        "raw_values": [
          "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
        ],
        "source_fields": [
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        ],
        "rule_id": "remedy_category",
        "rule_version": "1.0.0",
        "canonical_key": "remedy:replacement"
      }
    ],
    "action_flags": {
      "stop_use": {
        "value": true,
        "raw_values": [
          "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
        ],
        "source_fields": [
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        ],
        "rule_id": "action_flag_stop_use",
        "rule_version": "1.0.0",
        "canonical_key": "action:stop_use"
      },
      "refund": {
        "value": false,
        "raw_values": [],
        "source_fields": [
          "Remedies[0].Name"
        ],
        "rule_id": "action_flag_refund",
        "rule_version": "1.0.0",
        "canonical_key": "action:refund"
      },
      "repair": {
        "value": true,
        "raw_values": [
          "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
        ],
        "source_fields": [
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        ],
        "rule_id": "action_flag_repair",
        "rule_version": "1.0.0",
        "canonical_key": "action:repair"
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      "dispose": {
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        "raw_values": [],
        "source_fields": [
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        ],
        "rule_id": "action_flag_dispose",
        "rule_version": "1.0.0",
        "canonical_key": "action:dispose"
      }
    },
    "audience_categories": [
      {
        "value": "home",
        "raw_values": [
          "Branch Recalls Ergonomic Chairs Due to Fall Hazard This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair\u2019s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging: The backrests of the chairs can detach, posing a fall hazard to consumers. Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported."
        ],
        "source_fields": [
          "Title",
          "Description",
          "Hazards[0].Name",
          "Remedies[0].Name",
          "Injuries[0].Name"
        ],
        "rule_id": "audience_category",
        "rule_version": "1.0.0",
        "canonical_key": "audience:home"
      }
    ],
    "product_categories": [
      {
        "value": "furniture",
        "raw_values": [
          "Ergonomic Chairs  Chairs, Not Specified"
        ],
        "source_fields": [
          "Products[0]"
        ],
        "rule_id": "product_category",
        "rule_version": "1.0.0",
        "canonical_key": "product-category:furniture"
      }
    ],
    "reported_counts": {
      "incidents": {
        "value": 0,
        "raw_values": [
          "Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported."
        ],
        "source_fields": [
          "Injuries[0].Name"
        ],
        "rule_id": "reported_incidents",
        "rule_version": "1.0.0",
        "parse_status": "parsed"
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      "injuries": {
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        "raw_values": [
          "Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported."
        ],
        "source_fields": [
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        ],
        "rule_id": "reported_injuries",
        "rule_version": "1.0.0",
        "parse_status": "parsed"
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      "deaths": {
        "value": null,
        "raw_values": [],
        "source_fields": [],
        "rule_id": "reported_deaths",
        "rule_version": "1.0.0",
        "parse_status": "not_stated"
      }
    }
  },
  "derivations": {
    "urgency": "Keyword heuristic; not an official CPSC classification.",
    "audience_tags": "Keyword heuristic over official title, description, hazard, and remedy text.",
    "immediate_action": "Keyword heuristic over official remedy text; read the official remedy.",
    "enrichment": "Deterministic, versioned normalization. Source text remains in the source fields above; ambiguous count language abstains rather than guessing."
  },
  "field_change_history": []
}