{
  "schema_version": "0.1.0",
  "id": 10754,
  "recall_number": "26457",
  "slug": "26457-build-a-bear-workshop-recalls-heartwarming-hugs-bears",
  "title": "Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children",
  "description": "This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.",
  "recall_date": "2026-04-30",
  "last_publish_date": "2026-05-01",
  "official_url": "https://www.cpsc.gov/Recalls/2026/Build-A-Bear-Workshop-Recalls-Heartwarming-Hugs-Bears-Due-to-Risk-of-Serious-Injury-or-Death-from-Choking-Hazard-to-Children",
  "consumer_contact": "Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on \"Recall\" at the bottom of the page for more information.",
  "products": [
    {
      "name": "Build-A-Bear Workshop Heartwarming Hugs Bears",
      "description": "",
      "model": "",
      "type": "",
      "categoryid": "",
      "numberofunits": "About 36,000 (In addition 520 were sold in Canada)"
    }
  ],
  "hazards": [
    "The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children."
  ],
  "remedies": [
    "Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website."
  ],
  "remedy_options": [
    "Refund",
    "Replace"
  ],
  "injuries": [
    "There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported."
  ],
  "retailers": [
    "Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48."
  ],
  "countries": [
    "China"
  ],
  "upcs": [],
  "images": [
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture5_43.png",
      "caption": "Recalled Heartwarming Hugs Bear"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture6_32.png",
      "caption": "Recalled Heartwarming Hugs Bear"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture7_25.png",
      "caption": "Side view of the pouch on the recalled Heartwarming Hugs Bear (zipper is located on the side)"
    },
    {
      "url": "https://www.cpsc.gov/s3fs-public/Picture8_19.png",
      "caption": "Recalled Heartwarming Hugs Bear showing the heart shaped bead bag"
    }
  ],
  "urgency": "critical",
  "audience_tags": [
    "children"
  ],
  "immediate_action": "stop_using",
  "retrieved_at": "2026-08-21T04:54:04+00:00",
  "derivations": {
    "urgency": "Keyword heuristic; not an official CPSC classification.",
    "audience_tags": "Keyword heuristic over official title, description, hazard, and remedy text.",
    "immediate_action": "Keyword heuristic over official remedy text; read the official remedy."
  }
}